Privacy Policy

1. Introduction

Welcome to Rustic Organics. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and interact with our services.

By accessing and using our website, you agree to the collection and use of your personal information as described in this policy.

2. Information We Collect

We collect various types of information to provide you with a better experience and service. This includes:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Order Information: Products purchased, payment methods, delivery preferences.
  • Communications: Retained for responding to inquiries.
  • Cookies and Tracking Technologies: Used to improve your experience. See our Cookie Policy for details.

3. How We Use Your Information

  • To process orders and deliver products or services.
  • To send marketing emails and updates.
  • To improve website functionality.
  • To manage customer support and resolve issues.
  • To comply with legal obligations.

4. Sharing Your Information

We may share your data with third parties for:

  • Logistics and Shipping Partners: For product delivery.
  • Payment Processors: For secure payment handling.
  • Marketing Partners: For sending communications.

We ensure third parties comply with privacy laws and data security standards.

5. Data Retention

We retain personal data only as long as necessary, including for legal and accounting purposes.

6. Data Protection

We take reasonable security measures, though no method is 100% secure.

7. International Transfers

Your data may be transferred to and processed in Uganda and the Netherlands. By using our services, you consent to this.

8. Your Rights

  • Access: Request to view your data.
  • Correction: Request to fix inaccuracies.
  • Deletion: Request deletion, with conditions.
  • Opt-out of Marketing: Unsubscribe via email links.

Contact us at hello@rusticorganics.co for requests.

9. Children's Privacy

We do not collect data from children under 16. If this has occurred, contact us immediately.

10. Changes to This Privacy Policy

We may update this policy periodically. Check this page to stay informed.

11. Contact Us

If you have questions or wish to exercise your rights, contact us at:

Rustic Organics
Email: hello@rusticorganics.co
The Goods
Contact Us
Monday – Friday | Global Hours
Europe | Africa | South America
hello@rusticorganics.co
About Us

We’re not another trading company telling stories from behind a desk. We are the origin. From the fields of Uganda to the mountains of Bolivia, we grow, clean and export organic quinoa, chia, sesame and cacao — directly, with energy, and no middlemen. Born to produce. Energized to go global.